Terms of Service

OVERVIEW
Pilloway operates this website. The terms "we", "us" and "our" throughout refer to Pilloway. We provide this site, along with all information, tools and Services accessible here to you, the user, on the condition that you accept every term, condition, policy and notice listed below.

When you visit our site and/or make a purchase from us, you participate in our "Service" and consent to follow these terms and conditions ("Terms of Service", "Terms"), plus any further terms, conditions and policies mentioned herein or linked below. All users of the site—including those who browse, sell, buy, operate stores, or contribute material—are subject to these Terms of Service.

Go through these Terms of Service thoroughly before entering or accessing our site. By entering or using any section of the website, you agree to follow these Terms of Service. Should you not accept all the terms and conditions set out in this agreement, you are prohibited from accessing the website or enjoying any Services. If these Terms of Service constitute an offer, assent is strictly limited to these Terms of Service.

Any additions or tools introduced to the current store are equally bound by the Terms of Service. You may view the most up-to-date Terms of Service on this page at any time. We retain the right to revise, amend or modify any section of these Terms of Service by releasing revisions and/or modifications on our site. You are responsible for examining this page regularly to stay informed of revisions. Proceeding to use or access the website after any revisions are posted means you have approved of those revisions.

Shopify Inc. provides the hosting platform for our store. They supply us with the online e-commerce infrastructure that enables us to offer our products and Services to you.

SECTION 1 - ONLINE STORE TERMS
By accepting these Terms of Service, you affirm that you have attained the age of adulthood in your state or region, or that you are at the age of adulthood in your state or region and have obtained our permission for any young dependents to view this site.
You are prohibited from using our products for any unlawful or unauthorized purpose, and you cannot engage in the Service in violation of any applicable laws in your area (including but not limited to intellectual property laws).
You are forbidden from sending any malicious programs, viruses or any software of a harmful character.
Should you breach or violate any of these Terms, your Services will be suspended right away.

SECTION 2 - GENERAL CONDITIONS
We retain the right to decline Services to any person for whatever reason whenever we choose.
You recognize that your material (excluding payment card details), might be sent without encryption and include (a) movement across different systems; and (b) adjustments to meet technical needs of connecting infrastructure or systems. Payment card details are continuously encrypted whenever transmitted across systems.
You agree not to create, reproduce, license, market, trade or misuse any element of the Service, access to the Service, use of the Service, or any information on the site by which the Service is delivered, without explicit written authorization from us.
The titles appearing in this agreement serve as reference points only and do not constrain or otherwise influence the meaning of these Terms.

SECTION 3 - CORRECTNESS, COMPLETENESS AND CURRENCY OF CONTENT
We disclaim responsibility if content presented on this platform proves inaccurate, incomplete or outdated. Materials offered here are informational in nature and should not serve as your primary or only reference when making consequential decisions—consulting authoritative, verified, comprehensive and current sources is advised. Any decision based solely on site materials is undertaken at your discretion and risk.
This platform may contain past data. By its nature, historical content is not current; we provide it for informational purposes. We retain the right to change site contents whenever we choose, though updating information is not mandatory. You acknowledge your duty to track modifications to our site.

SECTION 4 - SERVICE CHANGES AND PRICING ADJUSTMENTS
Product pricing may be adjusted at any moment without advance warning.
We may change, suspend, or withdraw the Service (including sections or material within it) whenever we decide, with or without prior notification.
We assume no responsibility toward you or third parties for any adjustment to pricing, service modifications, suspension, or cessation of the Service.

SECTION 5 - OFFERINGS (where relevant)
Certain goods or offerings are distributed exclusively via our online platform. Stock may be constrained, and purchases may be refunded or swapped per our Refund guidelines exclusively.
We work to present product hues and visuals as accurately as feasible on our site. Your monitor's color rendering cannot be assured to replicate our intended appearance.
We maintain authority to restrict purchases of any goods or Services by person, location, or territory, evaluated individually. We may also constrain quantities per offering. All product descriptions and rates are changeable at our discretion without forewarning. We reserve the ability to withdraw any item from sale anytime. Offers made through this site lack legal standing where prohibited by law.
We offer no assurance that purchased items or Services will satisfy your needs, nor do we guarantee resolution of technical issues with our platform.

SECTION 6 - BILLING ACCURACY AND ACCOUNT DATA VERIFICATION
We may decline to accept any order from you. At our discretion, we can restrict or cancel the quantities ordered per individual, per residence, or per transaction. Such restrictions may apply to orders associated with the same account, identical payment method, or matching billing/delivery addresses. Should we alter or decline your order, we will try to reach you via the contact information you supplied during checkout. We also retain the discretion to restrict or decline orders that, in our judgment, seem to originate from bulk buyers, intermediaries, or wholesalers.

You consent to furnish accurate, up-to-date, and thorough information regarding your purchase and profile for every transaction on our platform. You commit to keeping your profile current with accurate details, such as your contact details and payment card information including expiry dates, allowing us to process your purchase and get in touch with you if required.

To learn more, kindly consult our Return and Refund Policy.

SECTION 7 - SUPPLEMENTARY RESOURCES
Our site may grant you entry to external services which we do not supervise, control, or otherwise participate in.
You understand and consent that such resources are offered in their current form and current availability with no assurances, promises, or guarantees of any type and with no promotion or recommendation. We bear no responsibility for any harm caused by or connected to your access to these external services.
Your choice to use the supplementary services accessible via our site happens entirely at your own discretion and risk, and you agree to review and consent to the rules provided by the applicable third-party provider(s).
Going forward, we may add new Offerings and/or capabilities to the site (such as introducing fresh tools and capabilities). These added Offerings and/or capabilities will likewise comply with these Terms of Service.

SECTION 8 - EXTERNAL WEBSITE REFERENCES
Certain material, goods and Offerings available through our Platform may contain data sourced from outside parties.
External website links displayed on this site may take you to external sites with no connection to us. We do not review or assess the material or truthfulness, and we do not promise, and shall not be accountable for, any external material or sites, or for any further material, goods, or Offerings from external parties.
We do not accept responsibility for any injuries or losses from acquiring or using items, Offerings, material, resources, or any exchanges conducted through external sites. Take care to examine the third-party's guidelines and approaches to confirm comprehension before engaging with them. Problems, assertions, grievances, or inquiries about third-party products must be sent directly to the provider.

SECTION 9 - MEMBER SUBMISSIONS, RESPONSES AND OTHER MATERIALS
Should you, following our request, transmit specific designated materials (for example competition submissions) or voluntarily communicate original ideas, opinions, recommendations, strategies, papers, or similar content, whether digitally, through message, through regular post, or in any other form (collectively, 'submissions'), you acknowledge that we retain the authority to, at our option, revise, replicate, broadcast, share, convert and use in any channel any submissions you provide. We maintain no duty (1) to retain any submissions as private; (2) to provide payment for any submissions; or (3) to acknowledge any submissions.
We retain the discretionary authority to monitor, edit, or delete materials we deem in our judgment to be illegal, offensive, abusive, libelous, defamatory, sexually explicit, obscene, objectionable, or infringing upon any person's intellectual property or these Terms.
You warrant that your submissions will not infringe any third party's rights, including copyrights, trademarks, privacy, personality, or other personal or proprietary interests. You further represent that your submissions will not incorporate libelous, illegal, abusive, obscene, or malicious code that could compromise the Service or associated websites, and you will not use false contact information, misrepresent your identity, or deceive us or other users regarding submission origin. You hold sole accountability for your submissions and their truthfulness. We disclaim all responsibility and liability for materials you or other users contribute.

SECTION 10 - DATA & PRIVACY MATTERS
How we handle your personal data submitted via the store follows our Privacy Policy.

SECTION 11 - MISTAKES, DISCREPANCIES & GAPS
Our site or Service may occasionally display spelling mistakes, inaccuracies, or missing details concerning product descriptions, cost, special offers, product shipping fees, delivery windows, or stock levels. We maintain the right to fix any such mistakes, inaccuracies, or gaps, and to revise, modify, or remove orders should any details in the Service or connected website prove inaccurate, at any moment without advance notification (even following your order submission).
We make no commitment to refresh, modify, or supplement Service details or associated website data, except as mandated by applicable regulations. Any publication date or refresh interval shown in the Service or on any connected website does not signify that every detail has been revised or current.

SECTION 12 - RESTRICTED ACTIVITIES
Beyond other restrictions outlined in these Terms, you may not engage with the platform or materials for: (a) illegal activity; (b) encouraging third parties to commit unlawful conduct; (c) breaching any global, national, provincial, regional, or municipal rules or statutes; (d) violating or contravening our proprietary interests or those of any other entity; (e) engaging in harassment, cruelty, rudeness, wrongdoing, defamation, libel, contempt, hostile behavior, or bias rooted in sex, orientation, faith, cultural background, origin, age, birth country, or impairment; (f) supplying untrue or misleading details; (g) uploading or sending destructive software or hostile applications that could impair the Service, associated platforms, alternate websites, or internet infrastructure; (h) obtaining or monitoring others' personal data; (i) mass-mailing, deception, illegal farming, deceptive methods, automated browsing, extraction, or harvesting; (j) for lewd or immoral acts; or (k) trying to breach or bypass protective systems on the Service, associated sites, competing websites, or internet systems. We retain the authority to stop your access for transgressing any prohibited activity.

SECTION 13 - NO WARRANTIES; REDUCED RESPONSIBILITY
We offer no assurance, claim, or guarantee that the Service will function smoothly, promptly, safely, or flawlessly.
We make no assurance that outputs from the Service will meet quality or dependability expectations.
You accept that we may temporarily suspend or fully discontinue the Service whenever we choose, at our discretion, with no notification obligation.
You fully acknowledge that engaging with, or being unable to access, the Service carries inherent danger. All offerings and benefits supplied via the Service are furnished in their current condition and present availability, lacking any statements, pledges, or warranties—whether stated explicitly or understood implicitly—including all inherent assurances of fitness, quality, appropriateness for intended use, longevity, possession, and freedom from claims.
Pilloway, including its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers and licensors, shall not be responsible for any harm, damage, accusation, or any form of direct, indirect, incidental, punitive, special, or consequential loss of any nature, such as foregone earnings, foregone revenue, foregone funds, data loss, repair expenses, or comparable losses, whether arising from contract, tort (including carelessness), absolute liability or otherwise, stemming from your access to the Service or items obtained via the Service, or for any matter connected to your access to the Service or any item, such as any mistakes in material or any harm that results from your access to the Service or any material (or item) shared, delivered, or made reachable through the Service, even if notified beforehand. Since certain jurisdictions prohibit excluding or capping liability for secondary or accidental loss, in those areas, our responsibility will be capped at the highest amount the law allows.

SECTION 14 - INDEMNIFICATION
You consent to defend, pay back, and keep clear Pilloway and our parent firm, branch offices, partners, associates, supervisors, leadership, staff, vendors, permit holders, Service suppliers, outside providers, traders, temporary employees and team members, from any claim or request, such as court fees, made by a third party because of or connected to your noncompliance with these Terms of Service or materials cited in them, or your breach of regulation or another party's rights.

SECTION 15 - SEVERABILITY
Should any part of these Terms of Service be judged unlawful, vacant or unenforceable, that part will remain binding according to the fullest level the law grants, and the unenforceable aspect will be regarded as split away from these Terms of Service, which decision will not change the legitimacy and bindingness of all remaining sections.

SECTION 16 - TERMINATION
Duties and accountability created by the groups prior to the end date will persist after this agreement ends for every reason.
These Terms of Service stay in effect unless cancelled by either participant. You may end these Terms of Service whenever by telling us you do not intend to continue our Services, or when you stop going to our webpage.
Should you not meet, or we believe you did not meet, any requirement or clause in these Terms of Service, we are able to cancel this contract whenever with no prior notice and you stay answerable for sums owed through and on the day of cancellation; and/or may restrict your entry to our Services (or sections of it).

PROVISION 17 - COMPLETE UNDERSTANDING
Our failure to apply or assert any entitlement or section of these Terms of Service does not signal abandonment of that entitlement or section.
These Terms of Service and any guidelines or operating procedures we place on our webpage or related to the Service make up the full understanding and accord among you and us and control your use of the Service, replacing any earlier or concurrent deals, contacts and suggestions, verbal or transcribed, among you and us (such as, though not confined to, any past editions of the Terms of Service).
No ambiguities within these Terms of Service are to be read as against whoever prepared them.

PROVISION 18 - APPLICABLE LAW
These Terms of Service and any single pacts granting you entry to Services will follow and be understood per the guidelines of the United States.

PROVISION 19 - REVISIONS TO TERMS OF SERVICE
You are able to view the newest copy of the Terms of Service always at this webpage.
We may modify, amend or revise any section of these Terms of Service at our discretion, and we will notify you of updates by posting them on our website. You are responsible for reviewing our website regularly to stay informed of any modifications. By continuing to use or access our website or the Service after we post changes to these Terms of Service, you agree to accept the modifications.

SECTION 20 - HOW TO REACH US
If you have inquiries regarding the Terms of Service, please direct them to our team at contact@pillowaypillow.com